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Service management and operations /

Haksever, Cengiz

Service management and operations / Cengiz Haksever, Barry Render, Roberta S. Russell, Robert G. Murdick - vii, 584 pages : colour illustrations ; 28 cm

Includes index

ISBN: 0130173967

Subjects--Topical Terms:
Service management

Dewey Class. No.: 658 / CEN 2000

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