Das, Kallol <br/><br/>
H-CRM :  the key to lifelong business relationships / 
Kallol Das 
 - xv, 224 pages :  22 cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>8176499643 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Personnel management<br/>Industrial management<br/>Customer relations--Management
<br/><br/><label>Dewey Class. No.: </label>658.3  / DAS